tiklet

// LEGAL

TERMS OF SERVICE

Effective October 9, 2026 · This translation is for convenience; the Russian version prevails in case of dispute

1. Definitions

  • Service, we — TikLet, a CreativeGroup project (Almaty, Kazakhstan). The party to these terms, and the seller for the payment methods where the Service is the seller, is the sole proprietor Tiklet Media Solutions (IE Tiklet Media Solutions), IIN 950822300076, Republic of Kazakhstan. The Service comprises the tiklet.app website, the account dashboard and the TikLet app for Windows and macOS.
  • User, you — a person who registered an account on the site or paid for a plan.
  • App — the TikLet program: stream widgets, video and audio alerts, music bot, chat TTS, Kaspi donations, statistics and the other features listed on the site.
  • Plan — a paid period of access to a defined set of app features.
  • Device — a computer on which the app license is activated.

2. Subject and acceptance

We give you access to the app under these terms and the plan you choose. Registering an account, activating the app or paying for a plan means full and unconditional acceptance of these terms. If you disagree with anything here, do not register or pay.

3. Account

  • One account is tied to one TikTok username. Registration requires a working email and your TikTok username.
  • You are responsible for keeping your password safe and for everything done under your account. Report a suspected break-in to support.
  • The service is for adults: TikTok LIVE streaming is allowed from 18. Site registration is allowed from 16.

4. Free trial

A new account gets a free trial: 7 days from the first activation of the app, no payment details required. The trial is granted once per device — registering again on the same computer does not restart it. The trial opens a subset of features (see tiklet.app/#pricing); when it ends, access is paused until a plan is paid for, and your settings and data are kept. If a plan is bought before the first activation, no trial starts — access follows the plan right away. Trial terms for new accounts may change without notice.

5. Plans

Current plans (prices and the exact feature set are on tiklet.app/#pricing; the page shows prices in your region's currency):

  • LITE — 30 days, limited feature set.
  • PRO · Month — 30 days, full access.
  • PRO · 3 months — 90 days, full access, one discounted payment.
  • PRO · Year — 365 days, full access, one discounted payment.

A paid period starts when the payment is confirmed. If the account already has an active paid period, the new one is added to its end — no days are lost. Promo codes and referral bonuses give a discount or extra days under the rules published in the dashboard; bonus days cannot be exchanged for money.

6. Payment methods

Available methods depend on your region and are shown in the dashboard and in the app:

  • Bank card via Paddle (worldwide, prices in US dollars). Paddle is the Merchant of Record for your purchase: it issues the receipt, collects and remits applicable taxes and processes card data. You can choose an auto-renewing subscription or a one-time payment.
  • Russian cards and SBP via FreeKassa (Russia and Belarus, prices in rubles). One-time payment, no auto-renewal. The seller is IE Tiklet Media Solutions (section 1); the payment confirmation comes from the gateway.
  • Kaspi QR (Kazakhstan, prices in tenge). One-time payment, no auto-renewal; the QR code is issued in the app or the dashboard. The seller is IE Tiklet Media Solutions (section 1); the receipt is issued by Kaspi.

Your card details never reach us with any method. If a payment provider charges the buyer a fee, it is shown before payment.

7. Auto-renewal and cancellation

Only the Paddle subscription auto-renews: the plan renews for the same period until cancelled. You can cancel anytime in the dashboard (the button opens the Paddle portal) or via the link in Paddle's email. After cancellation, access continues until the end of the period already paid for; there is no partial refund for unused days. One-time payments (Paddle one-time, FreeKassa, Kaspi) do not renew: access ends with the paid period, and the app warns you in advance.

8. TTS token packs

Premium TTS voices run on tokens. A starter balance is granted to the account for free; further tokens are bought in packs via Paddle. Tokens are spent as used, never expire and cannot be transferred to another account. Only an untouched pack can be refunded; on a refund or a bank chargeback, the pack's tokens are removed from the balance.

9. Refunds

If the service materially fails through no fault of yours — the license does not activate due to our error, a paid plan did not unlock the promised features, you were charged twice — we refund the payment on request within 14 days of payment. Write to support@tiklet.app with the subject "Refund" and your account email, payment date and amount. Refunds go back the way you paid: via Paddle, FreeKassa or to the same Kaspi account. Details are in the Refund Policy.

10. License and devices

  • The license is bound to your hardware. No more than 3 devices can be active on an account at the same time; a device can be unlinked in the dashboard.
  • The app updates itself over the air. Installing an update may be required to keep working: an updated TikTok protocol, a security fix.
  • We may change the feature set and add new features. If a material paid feature is removed, we extend your access for the corresponding period or refund the remainder of the period, at your choice.
  • The license may be revoked for violating section 11 — without a refund of the remaining paid period.

11. What is prohibited

  • Bypassing license checks, cracking, modifying or decompiling the app.
  • Transferring, renting out or reselling access, sharing an account.
  • Using the service to violate TikTok's rules, copyright or the law, for spam or defrauding viewers.
  • Interfering with the service: overloading servers, faking payments, abusing the free trial.

12. Third-party services

TikLet is an independent product. We are in no way connected with ByteDance Ltd. or its services (TikTok, TikTok Live Studio, TikTok Shop and others): we are not their partner, representative or affiliate, and we are not endorsed or sponsored by them. The same applies to YouTube, Google and Kaspi. TikTok and the other names mentioned are trademarks of their owners and are used only to indicate compatibility.

The app connects to your TikTok live room, fetches music from YouTube on your request and reads Kaspi bank notifications locally on your computer. By using these features you comply with the respective platforms' terms and are responsible for the content passing through your chat, viewers' music requests and your stream.

13. Limitation of liability

The service is provided "as is". We do not guarantee uninterrupted integrations: TikTok, YouTube and Kaspi change their protocols without notice, which may temporarily break widgets, the music bot or donations — we restore them with an update but are not liable for indirect losses, including lost stream revenue. In any case our liability is limited to the amount paid for the current paid period.

14. Suspension and termination

  • You can delete your account in the dashboard at any time; the remaining paid period is not refunded.
  • We may suspend an account for violating section 11 without a refund of the remaining paid period.
  • If we discontinue the service, we give at least 30 days' notice and refund the unused remainder of the paid period.

15. Personal data

What data we process on registration, activation and payment is described in the Privacy Policy. The personal data operator is IE Tiklet Media Solutions; processing follows the Law of the Republic of Kazakhstan "On Personal Data and Their Protection", and the database is stored in the Republic of Kazakhstan. Stream data is processed by the app locally on your computer.

16. Governing law and disputes

These terms are governed by the laws of the Republic of Kazakhstan. A dispute is first handled by correspondence with support: we reply within 10 business days. If no agreement is reached, the dispute is heard by the court at the Service's location in Almaty. Mandatory consumer-protection rules of your country of residence still apply.

17. Changes to these terms

We may change these terms; the current version is always on this page with the date at the top. Material changes (prices, plans, refund procedure) are announced in the app or on the site at least 7 days in advance; an already paid period keeps the terms in force at the time of payment. Continued use after changes take effect means acceptance.

18. Contacts and details

Seller: sole proprietor Tiklet Media Solutions (IE Tiklet Media Solutions), IIN 950822300076, Republic of Kazakhstan, Almaty.

Support: support@tiklet.app. Website: tiklet.app.